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Dear Decabana Family and Friends,

We hope and pray that all of you and yours are safe and sound and are not affected by this virus at least healthwise.

We are all in the same boat on this one, each of us has a family, parents, children and grandchildren and our first and foremost obligation and care goes to them.

Will there be any shipping delays?

No shipping delays on our end, but please you contact local shipping courrier for exact update on your shipment.

Will there be any customer support?

Yes. We'll do our best to provide the highest quality customer support that you deserve and expect. If you have any questions feel free to send us an email at

Please note that the customer service business hours are from Monday to Friday: 10 AM to 5 PM EST.

If you need to speak to one of customer service representatives please call TOLL FREE number (USA & Canada only): 1-888-406-8922. If calling from outside of USA or Canada, please dial: 1-514-573-7302

Will you be accepting returns?

Yes, we are accepting returns.


Let's be positive and strong for one another in these uncertain times. Together we will overcome this.

DeCabana Team